Colavosalon | Website Revamp

Colavosalon | Website Revamp

Colavosalon | Website Revamp

A Responsive, User-Driven Website to Boost Growth

A Responsive, User-Driven Website to Boost Growth

A Responsive, User-Driven Website to Boost Growth

Rebuilt Colavosalon's website with a user-first approach — clarified messaging, restructured the content flow, and launched a responsive Wordpress site with analytics to track user behavior.

Timeline

Timeline

Apr - Jun, 2023

Apr - Jun, 2023

Role

Role

Product Marketer

Product Marketer

Responsibilities

Responsibilities

Website Strategy & Planning

Website Strategy & Planning

Website Design & Development

Website Design & Development

Content Reframing & Optimization

Content Reframing & Optimization

Tools

Tools

Wordpress

Wordpress

Wix

Wix

Figma

Figma

Google Analytics

Google Analytics

What is Colavosalon?

What is Colavosalon?

Colavosalon is a digital platform designed to streamline operations for beauty and wellness businesses, with a focus on independent salon owners. The platform offers features like automated appointment scheduling, client management, and marketing tools, helping salon professionals save time and grow their businesses.

Colavosalon is a digital platform designed to streamline operations for beauty and wellness businesses, with a focus on independent salon owners. The platform offers features like automated appointment scheduling, client management, and marketing tools, helping salon professionals save time and grow their businesses.

Background

Background

With the launch of a new feature, we saw an opportunity to improve how we communicated Colavosalon's value. The existing website was heavily feature-centric, making it difficult for users to understand how the service fix their issues. We identified four key areas for improvement.

With the launch of a new feature, we saw an opportunity to improve how we communicated Colavosalon's value. The existing website was heavily feature-centric, making it difficult for users to understand how the service fix their issues. We identified four key areas for improvement.

1. Shifting toward a more user-centric presentation

2. Implementing a clear sales funnel to guide user actions

3. Ensuring responsive design across devices

4. Upgrading from Google Analytics 3 to 4 to enable more accurate user journey tracking

1. Shifting toward a more user-centric presentation

2. Implementing a clear sales funnel to guide user actions

3. Ensuring responsive design across devices

4. Upgrading from Google Analytics 3 to 4 to enable more accurate user journey tracking

To address these, I led a full website revamp using WordPress — redesigning the site to support a clearer user journey, improved communication, and measurable outcomes.

To address these, I led a full website revamp using WordPress — redesigning the site to support a clearer user journey, improved communication, and measurable outcomes.

Solution

Solution

1. User-centric Message Enhancement

1. User-centric Message Enhancement

To better connect with potential salon owners, I revised the service messaging to focus on user value rather than technical features. The previous website highlighted functions like "Automatic notifications" without explaining how they directly benefit users.

By researching online salon owner communities, I discovered common challenges salon owners face like fragmented booking channels and missed client appointments. I then reframed the messaging to clearly show how our product solves these real pain points, making the product feel more relevant and actionable to target audiences.

2. Sales Funnel Implementation

2. Sales Funnel Implementation

2. Sales Funnel Implementation

After identifying the pricing page as one of the highest-traffic areas, I restructured it to highlight the value of paid plans by clearly contrasting them with the free plan. I organized the feature list to show key differences side by side and labeled each feature using intuitive, real-world language based on salon owners' daily workflows, making it easier for users understand how each plan fits their needs.


To support conversion, I strategically placed "Free Trial" and "App Download" buttons throughout the site. These CTAs appeared right after persuasive content, allowing users to take action the moment the felt convinced without friction.

3. Responsive Design Backed by Analytics

3. Responsive Design Backed by Analytics

3. Responsive Design Backed by Analytics

To ensure a consistent and intuitive experience across devices, I applied responsive design that prioritized mobile usability, as a large portion of traffic came from mobile users. I adjusted layout spacing, font sizes, and images to optimize clarity on smaller screens.


In parallel, I upgraded the analytics setup from Google Analytics 3 to 4. This allowed us to track key sales funnel events, such as app download CTA clicks and drop-off points, which informed future content and layout improvements based on real user behavior.

Results

Results

This revamp streamlined the user journey from search engines and ad traffic to the website, making it smoother and more intuitive. Additionally, it enabled us to effectively track users converting to app downloads.

This revamp streamlined the user journey from search engines and ad traffic to the website, making it smoother and more intuitive. Additionally, it enabled us to effectively track users converting to app downloads.

Any questions, feedback,
or just want to chat?
Please feel free to reach out ✨

© 2024 Juyeon. All Rights Reserved. | New York, NY

Any questions, feedback,
or just want to chat?
Please feel free to reach out ✨

© 2024 Juyeon. All Rights Reserved. | New York, NY

Insight

Insight

Effectiveness of User-Centric Messaging

Effectiveness of User-Centric Messaging

Through user feedback analysis, I learned that marketing messages for addressing specific user pain points were far more persuasive and resonated better with the audience.

Through user feedback analysis, I learned that marketing messages for addressing specific user pain points were far more persuasive and resonated better with the audience.

Impact of Strategic Sales Funnel

Impact of Strategic Sales Funnel

I discovered that implementing a well-designed sales funnel significantly boosted app downloads, especially among outbound users, by effectively guiding them through the conversion process.

I discovered that implementing a well-designed sales funnel significantly boosted app downloads, especially among outbound users, by effectively guiding them through the conversion process.

Any questions, feedback,
or just want to chat?
Please feel free to reach out ✨

© 2024 Juyeon. All Rights Reserved. | New York, NY

Any questions, feedback,
or just want to chat?
Please feel free to reach out ✨

© 2024 Juyeon. All Rights Reserved. | New York, NY